Terms of Service
Effective Date:
January 1, 2025
Program Description:
This messaging program sends appointment confirmations, reminders, service notifications, and promotional offers to users who have booked services and explicitly opted in to receive SMS messages via online forms or checkboxes.
Consent & Frequency:
By providing your mobile number and opting in, you agree to receive recurring SMS messages related to the services or support you have requested. Message frequency may vary based on your activity and engagement.
Opt-Out Instructions:
You can cancel the SMS service at any time by replying "STOP" to any message. You will receive a final message confirming your opt-out. After this, you will no longer receive SMS messages unless you re-subscribe.
Support:
For assistance, reply "HELP" to any SMS or contact us directly at:
📧
📞 (505) 205-1475
Data Privacy:
All phone numbers and consent data are securely stored.
We do not share SMS opt-in information with third parties outside of required message delivery platforms and aggregators.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile provider.
Carriers Disclaimer:
Wireless carriers are not liable for delayed or undelivered messages.
Eligibility:
You must be 18 years or older to participate in the messaging program.
By accessing this website or using any service offered by Lumen Optimal Wellness, you agree to abide by these Terms of Service, our Privacy Policy, and any other posted legal notices.
All materials and content on this site, including text, graphics, logos, and digital downloads, are the intellectual property of Lumen Optimal Wellness or its licensors. You may not copy, modify, distribute, or use any content without express written permission.
If you purchase products or services through the website, you agree to provide accurate and complete payment information. Transactions may be securely processed through a third-party platform. Lumen Optimal Wellness is not responsible for issues caused by those providers.
All sales are final unless a specific refund policy is presented and agreed to prior to purchasing.
If a refund policy is presented, that policy governs the transaction. If no refund policy is explicitly provided, the sale is final and no refunds will be issued under any circumstances.
By completing your purchase, you understand and agree that this transaction serves as a legally binding agreement to these Terms and Conditions. If a separate client agreement is required, you agree to sign it promptly. Failure to sign the agreement does not void the terms — you are still bound by them through your act of purchasing and using the services.
If account registration is required, you agree to:
Provide accurate, current informationKeep login credentials confidentialNotify us immediately of any unauthorized access
We reserve the right to suspend or terminate your access to the website or services at our discretion, with or without notice, for any reason including violation of these Terms.
To the fullest extent permitted by law, Lumen Optimal Wellness is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website.
These Terms are governed by the laws of the State of New Mexico, United States. All disputes will be resolved in the local jurisdiction of Albuquerque, New Mexico.
We may update these Terms at any time. The updated version will be posted on our website. Continued use of the website or services after changes are made constitutes acceptance of the new Terms.
Lumen Optimal Wellness
2931 Monte Vista Boulevard NE
Albuquerque, New Mexico 87106
📧
📞 (505) 205-1475
🌐